Glide Support

Created by Gary Bild, Modified on Wed, 25 Jun at 3:03 PM by Gary Bild

When logged in, use the Support link on the top Right. You will get this page

How to Contact Customer Support

From the Glide website:

Our team is here to assist you!

Written by Jake Brian Tipagat

Updated over 3 years ago

Support Hours

We're here every day of the week (Excluding federal holidays)

Monday to Friday, 7:00 am - 7:00 pm Pacific Standard Time
Saturday & Sunday, 9:00 am - 6:00 pm Pacific Standard Time

Intercom Chat

To chat with a Glide team member, click on this icon in the bottom right corner of your web browser. We respond to support requests during business hours within 60 seconds in the order received.

Support Email

Email support@glide.com anytime to receive a response from our support team during business hours. Emails received outside of business hours will be responded to in the order received when business hours open.

Help Center

Click HERE to review our list of help articles to find a solution while you await a response.

Webinars

Click HERE to review and sign up for a live training - Glide offers 5 every week!

If you can not log in

Reminder, it may be linked to your MLS access

Your account login will be associated with either your email or the NRDS #/CAR, depending on your chosen authentication method.

Forgot password, just below that if needed.

Please take a look at the screenshot below for additional help.